Top 20 Community Engagement Platforms of 2023

Discover the top 20 best community engagement platforms of 2023.
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In today’s digital world, the best community engagement platforms are the backbone of successful brands and thriving communities. They enable organizations to connect, communicate, and collaborate with their audience in meaningful ways. But with so many options available, how can you determine which platform is the perfect fit for your needs? Join us as we explore the top 20 best community engagement platforms of 2023 and delve into their unique features, benefits, and pricing. Learn how to choose the right platform for your organization and maximize your community’s potential.

Short Summary

  • Community engagement platforms are essential tools for organizations to create an online space and drive customer loyalty.
  • The top 20 best community engagement platforms of 2023 offer customizable features, specialized solutions tailored to industry needs, and advanced support for creating thriving communities.
  • Organizations can maximize community engagement by leveraging analytics, embracing new technologies & trends, integrating with other tools and more.

The Importance of Community Engagement Platforms

Image of people discussing on online community platform

Building connections and fostering relationships is at the heart of any thriving organization, and community engagement platforms are the perfect tool to achieve that. These platforms create an online space for community members to exchange ideas, share experiences, and collaborate on projects, ultimately driving customer loyalty and enhancing brand reputation. Some of the best online community platforms include Disco, Mighty Networks, Tribe, Discourse, Vanilla Forums, and Facebook Groups.

By utilizing community platform software, organizations can connect with potential customers, collect insightful feedback, enhance customer loyalty, and provide enhanced support to current customers. When selecting the best community platforms, it is essential to evaluate features, pricing, and membership options. Additionally, it is advisable to assess the presence of ads, noise, and distractions on social media platforms, as well as the potential cost to privacy when using free community engagement platforms.

From all-in-one platforms to specialized solutions, there’s a plethora of online community platforms available to suit every need. Whether you’re looking for a free community platform or a robust, paid solution, it’s crucial to understand the features and benefits of each option to make an informed decision and create a thriving community.

Key Features of Effective Community Engagement Platforms

Image of people discussing on online community platform

An effective community plan should include the following features:

  • User-friendly interface
  • Aesthetically pleasing design
  • Easy-to-navigate layout
  • Social login
  • Branded mobile apps
  • Video integration
  • Robust analytics
  • Ability to monitor community metrics
  • Manage member segments
  • Create private and public groups

These features, including private messaging, contribute to user-friendliness and enhance online community engagement.

Monetization capabilities are another key feature to consider when selecting a community engagement platform. Options may include creating subscriptions and charging for access to the whole community or specific areas within it, in-app purchases and paid mobile app downloads, as well as charging membership fees and selling online courses or tickets to events. The right platform should also seamlessly integrate with other tools, allowing users to upload files, record video or audio clips, add emojis as reactions to posts, tag other community members, and create branded testimonials and user-generated content from within the platform.

By focusing on these essential features, organizations can ensure they’re selecting a community platform that aligns with their goals and provides the necessary tools for fostering a vibrant, engaged online community.

Top Community Engagement Platforms

A screenshot of the dashboard of the best community engagement platforms showing user engagement and interaction with the community.

In this section, we’ll explore some of the top community engagement platforms available today, each offering unique features and benefits to cater to different needs. We’ll take a closer look at the following platforms:

  1. Disco
  2. Mighty Networks
  3. Tribe
  4. Discourse
  5. Vanilla Forums
  6. Facebook Groups

For each platform, we’ll provide a brief overview of its features and pricing.

Whether you’re looking for a versatile platform with native course building capabilities, a customizable solution with advanced community management features, or a popular free platform with a wide range of options, these top community engagement platforms have something to offer for everyone.

Let’s dive in and explore each platform in more detail.

Disco

Disco is a user-friendly platform with a focus on real-time engagement, offering features such as live chat, video conferencing, and event management. By providing an environment for instant communication and collaboration, Disco enables community members to quickly connect and share ideas. This fosters a sense of belonging and deepens engagement within the community.

Mighty Networks

Mighty Networks is a versatile platform that caters to entrepreneurs, creatives, and businesses, offering native course building capabilities, monetization tools, and personalized activity feeds for members. With its comprehensive feature set and competitive pricing, Mighty Networks has become a popular choice for organizations looking to create and manage thriving online communities.

It provides a range of features that make it easy to build and manage a successful online community on our online community platform.

Tribe

Tribe is a customizable platform with advanced community management features, allowing users to create tailored experiences for their audience. Although Tribe lacks monetization options, its focus on community building and comprehensive customization capabilities make it an ideal choice for smaller businesses and creators looking to cultivate organic communities.

Tribe provides users with the ability to customize their communities to their exact specifications, allowing them to customize their communities to their exact specifications.

Discourse

Discourse is an open-source forum software with a simple interface and built-in moderation tools, making it an attractive option for organizations that prefer a more traditional discussion board format. While Discourse can be expensive for some users, its ease of use and robust moderation capabilities make it a popular choice for communities that prioritize transparency and open communication.

Discourse offers a range of features that make it an attractive option for organizations looking to create an organization.

Vanilla Forums

Vanilla Forums is a highly customizable platform with advanced moderation, gamification, and ideation capabilities, offering a powerful solution for organizations looking to foster a strong sense of community and engagement. With its wide range of features and customizable options, Vanilla Forums allows organizations to tailor their community experience to meet the unique needs of their audience.

From customizing the look and feel of the platform to creating custom user roles and permissions.

Facebook Groups

Facebook Groups is a popular free platform that offers a wide range of features for community engagement, including an easy-to-use interface, integrated Facebook Live functionality, and access via web and mobile apps. Despite its popularity, Facebook Groups can present privacy issues and be a source of distraction, making it important for organizations to consider the potential drawbacks before choosing this platform for their community.

Organizations should be aware of the potential risks associated with using Facebook Groups, such as privacy.

Top 5 Paid Community Engagement Platforms

Image of people discussing on online community platform

For those who are willing to invest in their community engagement efforts, there are a number of paid platforms that offer advanced features, customization, and support. In this section, we’ll explore the top five paid community engagement platforms.

  1. Circle
  2. BuddyBoss
  3. Kajabi
  4. Hivebrite
  5. Higher Logic

Each platform comes with its own unique set of features and pricing, providing options for organizations with varying needs and budgets.

Whether you’re looking for a highly customizable platform with flexible spaces and engagement tools or a specialized solution tailored to your industry, these top paid community engagement platforms offer the advanced features and support necessary to create a thriving, engaged community.

  1. Platform A: Highly customizable with flexible spaces and engagement tools
  2. Platform B: Specialized solution tailored to your industry
  3. Platform C: Advanced features and support for creating a thriving community

Let’s take a closer look at each platform’s features and pricing options.

Circle

Image of people discussing on online community platform

Circle is a customizable platform with flexible spaces, engagement tools, and a modern design, making it an attractive option for organizations looking to create a unique and engaging community experience.

Circle offers affordable pricing options, with plans starting at $49/month for up to 100 members, making it accessible for businesses of all sizes.

BuddyBoss

Image of people discussing on online community platform

BuddyBoss is a WordPress-based platform that provides essential community features and native integrations, but requires technical knowledge to use effectively. Ideal for creators looking to build a community on WordPress, BuddyBoss offers a range of features and customization options.

However, its pricing and the technical expertise required may be a barrier for some users.

Kajabi

Image of people discussing on online community platform

Kajabi is an all-in-one platform for content creators, offering a clean interface and comprehensive content and engagement tools. Some key features of Kajabi include:

  • Robust course creation and management capabilities
  • Built-in marketing tools, including email marketing and sales funnels
  • Membership site functionality for creating a community around your content
  • Integrated payment processing and sales analytics
  • Customizable website templates and branding options

Although Kajabi can be pricey with plans starting at $149/month, its robust feature set and seamless user experience make it a popular choice for organizations looking to create and manage their online course business and community in one place.

Kajabi provides a comprehensive suite of tools to help content creators create, market, and market their content.

Hivebrite

Image of people discussing on online community platform

Hivebrite is a community management platform for professional networks, offering unique features for educational institutions, corporations, and nonprofits. With its user-friendly interface and robust security and analytics, Hivebrite provides a comprehensive solution for organizations looking to create and manage their own online communities tailored to their specific needs.

Organizations can customize their communities with features such as discussion forums, event calendars, and member profiles.

Higher Logic

Image of people discussing on online community platform

Higher Logic is a specialized platform for associations, offering unique features like mentor matching and robust reporting tools. Designed to cater to the specific needs of associations, Higher Logic provides a comprehensive solution for organizations looking to foster member engagement and cultivate a strong sense of community within their industry.

It offers a suite of tools through a membership platform to help associations manage their members, events, and communications.

Tips for Choosing the Right Community Engagement Platform

Image of people discussing on online community platform

When it comes to choosing the right community engagement platform for your organization, research is key. Begin by developing a list of desired features and evaluate available options based on their ability to meet your requirements. Consider factors such as:

  • User-friendliness
  • Robust analytics
  • Monetization capabilities
  • Integration with other tools

In addition to assessing features, it’s important to compare pricing options and membership plans for each platform, ensuring that your choice aligns with your organization’s budget and growth potential. Look for platforms that offer scalability and integration capabilities, allowing you to expand your community and incorporate additional tools and systems as needed.

Lastly, consider the experiences of other organizations and learn from their successes and challenges. Explore case studies and testimonials from users of various platforms to gain valuable insights into the effectiveness of different community engagement strategies and tools. By doing your due diligence and researching your options, you’ll be well-equipped to choose the right community platform that best suits your needs and fosters a thriving, engaged online community.

Case Studies of Successful Community Engagement

Image of people discussing on online community platform

Successful community engagement strategies can have a significant impact on brand growth and customer loyalty. By involving people in the decision-making process and creating a constructive dialogue between organizations and their stakeholders, community engagement platforms can strengthen trust and foster a sense of ownership and responsibility among stakeholders.

Numerous case studies are available online that illustrate successful community engagement projects. These examples showcase organizations that have effectively informed, consulted, or included their communities, resulting in strengthened relationships and increased loyalty. Such case studies highlight the importance of using community engagement platforms to create meaningful connections and drive customer loyalty.

The impact of using community engagement platforms on brand growth and customer loyalty is undeniable. By fostering meaningful connections, collecting insightful feedback, and enhancing customer loyalty, these platforms empower organizations to build thriving communities that drive success and growth.

How to Maximize Community Engagement

Image of people discussing on online community platform

Community engagement is the cornerstone of a thriving online community, and there are several strategies organizations can employ to maximize engagement within their community. One such strategy is creating valuable content that resonates with your audience, sparking conversations and encouraging members to share their own ideas and experiences.

Fostering meaningful connections is another integral aspect of community engagement. By organizing events and meetups, implementing community gamification, and providing opportunities for members to connect and collaborate, organizations can create a vibrant and engaged community that actively participates in discussions and activities.

Leveraging analytics and data-driven insights is also crucial for maximizing community engagement. By analyzing community metrics and member behavior, organizations can identify opportunities for improvement and implement targeted strategies to increase engagement and loyalty within their community.

Embracing new technologies and trends, such as artificial intelligence, virtual reality, and personalization, can further enhance community engagement and create a more immersive and interactive experience for members.

Integrating Community Engagement Platforms with Other Tools

Image of people discussing on online community platform

Integration of community engagement platforms with other tools, such as CRM systems, marketing automation tools, and learning management systems, can provide users with a seamless experience and streamline processes. This allows organizations to access all of their tools in one convenient location, facilitating management and engagement with their community.

However, integrating community engagement platforms with other tools can be a complex process, requiring a comprehensive understanding of the various systems and their interactions. It can be challenging to ensure that all data is appropriately synchronized and secure, as well as to maintain a seamless user experience across multiple platforms and tools.

Despite the challenges, the benefits of integrating community engagement platforms with other tools are substantial. Streamlined processes, cost-saving measures, and an enhanced user experience can boost engagement and loyalty, as users can access their tools in a single location. By exploring integration options and investing in the necessary resources and expertise, organizations can create a more seamless and efficient community management experience.

The Future of Community Engagement Platforms

As technology continues to evolve, so too will the landscape of community engagement platforms. Artificial intelligence, virtual reality, and personalization are just a few of the innovations that will shape the future of online communities, enabling platforms to offer more personalized and data-driven insights for their users.

With an increasing focus on data-driven insights and analytics, organizations will have access to more detailed information about their community members and their engagement patterns. This will enable them to refine their strategies and tailor their content and activities to better meet the needs and preferences of their audience.

As we move into the future, the role of community engagement platforms will continue to grow in importance, providing organizations with the tools they need to build and maintain strong, engaged communities. By staying abreast of emerging trends and technologies, organizations can ensure that their community engagement strategies remain relevant and effective in an ever-changing digital landscape.

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Summary

Throughout this blog post, we’ve explored the top community engagement platforms of 2023, delving into their unique features, benefits, and pricing options. By understanding the importance of community engagement platforms, assessing key features, and considering the platform’s scalability and integration capabilities, organizations can confidently choose the right platform for their needs and foster a thriving, engaged community.

As technology continues to advance and the world becomes more interconnected, community engagement platforms will play an increasingly critical role in fostering connections, driving customer loyalty, and enhancing brand reputation. By investing in the right platform and implementing effective engagement strategies, organizations can create vibrant online communities that drive growth and success for years to come.

Frequently Asked Questions

What is the best platform to build community?

The best platform to build community is one of the 16 online community platforms listed. With features such as tools for discussion forums, polls, surveys, multimedia content, and more, these platforms provide a great way to foster community engagement and growth.

These platforms offer a variety of features that can help you create a vibrant and engaged community. From discussion forums to polls and surveys, these platforms provide a great way to learn.

What are digital community platforms?

Digital community platforms are virtual spaces for people to connect and build relationships with each other, united by shared interests, goals, identities, purposes, or ideologies.

These platforms provide a unique opportunity for people to come together and share their experiences, ideas, and perspectives. They can also be used to create meaningful connections and foster collaboration.

The potential of digital community platforms is immense, and they have enormous potential.

How do you build an engaged online community?

Engage your members through activities such as Ask Me Anything Sessions, Tip Tuesday, Seed Content, Member Spotlights, Quarter in Review, Company Corner and Coffee Talk Time to build a vibrant online community.

What are some key features to look for in a community engagement platform?

Look for a community engagement platform with user-friendly design, robust analytics capabilities, monetization options, and integration with other tools for the best results.

Published on
July 7, 2023
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