Top 9 AI Learning Experience Platforms (LXP) For Customer Education In 2025

Organizations worldwide understand the impact of great customer education on product adoption, satisfaction, and loyalty. When customers are guided to use a product effectively, they are more likely to engage deeply, explore advanced features, and recommend it to others. However, scaling these learning experiences to meet diverse customer needs can feel overwhelming.

AI-powered Learning Experience Platforms (LXPs) are changing how businesses approach customer education. These platforms make it possible to design personalized learning paths, foster collaborative communities, and continuously improve training programs. The result is a more engaging and effective learning experience that benefits both customers and businesses.

Why AI Enhances Customer Education

AI brings precision and clarity to customer education by tailoring learning experiences to each individual. Adaptive algorithms analyze progress and behavior to recommend the most relevant content, ensuring customers receive support that aligns with their goals and challenges. Instead of a one-size-fits-all approach, learning becomes focused and actionable.

AI also provides clear insights into the effectiveness of training programs through detailed analytics. For instance, you can quickly identify where learners are losing interest or struggling to understand key concepts. These insights help refine content, making programs more engaging and aligned with customer needs.

Beyond personalization and analytics, AI strengthens the connections within learning communities. By analyzing how participants interact, AI can recommend valuable connections, spark relevant discussions, and encourage collaboration. This sense of community not only helps customers learn from each other but also increases their overall engagement with the program.

Choosing an AI LXP for Your Needs

The right AI Learning Experience Platform (LXP) doesn’t just enhance learning—it aligns seamlessly with your organization’s goals. Whether you want to fast-track onboarding, improve retention, or enable your team to master advanced skills, your platform should feel like an extension of your strategy, not just another tool.

Look for a solution that fits naturally into your team’s workflow. Can it be deployed quickly? Does it integrate with the systems you already use? And beyond the upfront costs, consider the long-term value. A platform that saves time and scales effortlessly will deliver far more than one that requires constant manual upkeep.

Finally, prioritize platforms that combine powerful analytics, smart automation, and intuitive design. Real-time insights help you adapt quickly, automation frees your team to focus on high-value work, and a user-friendly interface ensures everyone—from administrators to learners—can engage without barriers. These features aren’t just nice to have; they’re what make an AI LXP a true partner in delivering meaningful learning experiences.

Key Considerations When Exploring Alternatives to Disco

Disco is a top AI-powered Learning Experience Platform (LXP) designed to revolutionize customer education with its unique blend of AI-driven tools and community-focused features. Here's a breakdown of its advantages, limitations, and what to prioritize when evaluating alternatives.

1. Disco

Disco is reshaping how organizations create and scale learning communities. By building AI directly into its foundation, Disco makes it seamless to design courses, engage learners, and analyze impact—all while keeping the focus on the human connections that drive meaningful learning experiences. It’s a platform that eliminates complexity and lets teams concentrate on creating programs that matter.

Key Features

• Three Intelligent Agents: Disco’s built-in AI agents tackle learning design, operational tasks, and learner support, making every aspect of running a program easier and more effective.
• Flexible, Modern Design: With its modular interface, operators can customize branding and build intuitive user journeys that feel tailor-made for their communities.
• Social Learning at the Core: Interactive tools like discussion threads, live events, and peer collaboration ensure that learning isn’t isolated but shared and connected.
• Automation Where It Counts: From managing enrollments to sending reminders, Disco handles the details so you can focus on strategy and innovation.

Disco blends technology and community to create a platform where learning thrives. Every feature is designed to help operators save time, engage learners, and deliver programs that inspire and transform.

2. 360Learning

360Learning takes a fresh approach to workplace education by combining collaborative learning with AI-driven efficiency. It’s designed to help teams create, share, and refine knowledge together, transforming learning into an interactive and community-driven experience. By putting peer collaboration at the center, 360Learning helps organizations scale programs that feel personalized and relevant to every learner.

Key Features

• Skill-Based Learning Paths: Using AI, 360Learning maps skills to individual and team needs, enabling tailored learning journeys that make progress feel both achievable and aligned with real goals.
• Fast Content Creation: With AI-supported authoring tools, teams can turn existing resources into polished courses in minutes, keeping learning agile and up to date.
• Community Engagement: Learners actively contribute by sharing expertise in forums and upvoting useful content, sparking a culture of shared growth and recognition.
• Continuous Refinement: Built-in analytics and feedback loops ensure programs evolve based on learner engagement, making improvements feel natural and ongoing.

360Learning excels at making learning a shared effort, where AI enhances—not replaces—human expertise. It’s a platform where teams can collaborate, adapt, and grow together with ease.

3. Sana Labs

Sana Labs is reshaping workplace learning with AI that adapts to how individuals learn best. By analyzing learner behavior and identifying specific needs, Sana creates personalized pathways that keep the experience engaging and relevant. It’s a dynamic approach to learning that ensures no one is left behind or underserved.

Key Features

• Real-Time Q&A: Sana’s AI chat tools allow learners to ask questions and get immediate, accurate responses, keeping them focused and productive.
• Personalized Recommendations: By analyzing user history, Sana suggests content that aligns with the learner’s goals, creating a more intuitive learning journey.
• Interactive Speech Recognition: AI-powered video and audio lessons include real-time speech recognition, making sessions more interactive and accessible.
• Automated Insights: Sana evaluates content performance to help instructors refine learning programs, ensuring materials stay impactful and aligned with objectives.

With plans starting at $13 per license (minimum 300 licenses), Sana Labs offers organizations a scalable way to deliver adaptive learning experiences tailored to individual goals. It’s a forward-thinking solution for teams looking to combine efficiency with meaningful learner engagement.

4. Docebo

Docebo takes a thoughtful approach to scaling enterprise learning with AI at its core. By blending intuitive design with robust automation, it simplifies complex training programs for global teams and customers. The platform leans on AI to make learning journeys more relevant, efficient, and engaging—whether for onboarding, skill development, or customer education.

Key Features

• AI-Suggested Content: Learners receive tailored recommendations based on their interests and activity, keeping their progress aligned and focused.
• CRM Integrations: Tools like Salesforce create a consistent bridge between training and customer success, streamlining onboarding and education.
• Gamification: Features like badges, points, and leaderboards keep learners motivated and encourage continued participation.
• Smart Search: AI-driven tagging and indexing ensure that finding the right content is quick and frictionless, saving time for both learners and administrators.

Docebo offers flexibility through tiered plans like Engage, Elevate, and Enterprise, making it adaptable to organizations at various stages of growth. It’s designed to support everything from small teams building their learning strategy to large enterprises delivering training at scale.

5. Absorb Engage

Absorb Engage reimagines how learners connect with content and each other by layering community-first tools into the broader Absorb LMS suite. Centered on creating meaningful engagement, it combines interactive features with AI-driven personalization to make learning dynamic and responsive.

Key Features

• Interactive Spaces: Tools like bulletin boards and polls provide learners with a voice, capturing insights and sparking collaboration.
• Built-in Motivation: Gamified elements, such as leaderboards and rewards, encourage participation and create a sense of friendly competition.
• Smart Content Delivery: Its AI recommendation engine ensures learners receive content that aligns with their interests and needs, keeping the experience relevant and impactful.
• Data-Driven Insights: Detailed engagement analytics empower organizations to track learner participation and adjust programs for better outcomes.

6. Cornerstone

Cornerstone uses AI to make learning personal and purposeful. Its tools are built to help organizations create skill-based pathways that connect individual growth with broader business goals. By recommending tailored learning experiences and curating content automatically, Cornerstone ensures learners get exactly what they need, when they need it—without adding extra work for learning teams.

Key Features

• Skill Mapping Made Simple: Cornerstone’s intelligent skill graphs identify what learners know and where they need to grow, recommending the right journeys to build their expertise.
• Real-Time Insights: Advanced analytics track performance and reveal skill gaps, helping organizations adjust training programs on the fly to stay effective.
• Effortless Content Curation: With access to a vast course library, Cornerstone automatically surfaces relevant materials, so learners stay engaged and focused.
• Compliance Without Complexity: Built-in workflows handle compliance tracking and reporting, streamlining processes and keeping organizations audit-ready.

For organizations balancing the need to scale learning programs with the demand for individualized experiences, Cornerstone offers a thoughtful blend of automation and adaptability. It’s a platform designed to meet learners where they are while staying aligned with organizational needs.

7. Thought Industries

Thought Industries focuses on creating impactful training experiences for customers, partners, and professionals. Its platform is designed to simplify and scale external training programs, combining AI-driven insights with flexible tools for monetization and customization.

Key Features

• Personalized Learning Paths: Adapts content to suit different learner groups, ensuring every participant engages with material that resonates with their specific needs.
• Built-In Commerce Tools: Enables organizations to generate revenue through training programs, offering seamless options for selling certifications and subscription-based learning.
• AI-Powered Analytics: Provides actionable insights into learner engagement and content performance, helping to refine programs for maximum impact.
• Streamlined Content Creation: Features drag-and-drop functionality that allows teams to build courses quickly and efficiently, reducing the time required to launch new initiatives.

Thought Industries empowers teams to deliver tailored learning experiences while managing complex programs with ease. For organizations with diverse audiences or multi-tenant needs, it offers a flexible solution to support growth and elevate customer success efforts.

8. EdCast

EdCast takes a modern approach to workplace learning by combining AI-driven personalization with tools that foster collaboration and microlearning. Its “Knowledge Clouds” serve as dynamic hubs where relevant content is aggregated and delivered to learners right when they need it. By connecting internal and external resources, EdCast simplifies the process of finding, sharing, and engaging with knowledge across teams.

Key Features

• AI-Powered Content: Automatically curates learning materials from a variety of sources, ensuring every learner gets highly relevant recommendations.
• Learning Nudges: Thoughtful reminders and curated suggestions help learners stay engaged without feeling overwhelmed.
• Social Collaboration: Built-in feeds encourage peer-to-peer interaction, where learners can exchange tips, resources, and insights.
• Seamless Integration: Embeds learning into popular tools like Microsoft Teams and Slack, making it part of everyday workflows.

EdCast’s platform is designed to meet learners where they are, offering a personalized experience that feels intuitive and connected. Its focus on integrating learning into the flow of work makes it a strong contender for organizations aiming to create more accessible and collaborative education environments.

9. WorkRamp

WorkRamp is built to simplify customer education with precision and speed. By integrating AI-driven tools, it streamlines training and onboarding, offering everything from tailored learning paths to automated re-engagement. The platform makes it easier for organizations to support learners, ensuring that every customer or partner stays informed and engaged.

Key Features

• AI-Powered Content Creation: Quickly craft training materials that resonate with learners.
• Custom Academies: Develop structured learning paths and certifications that meet specific needs.
• Automated Progress Checks: Keep learners on track with timely nudges and reminders.
• Effortless Integration: Connect seamlessly with your tech stack using SSO and other tools.

WorkRamp focuses on flexibility, letting organizations adapt their programs to the unique requirements of their customers and teams. It’s designed to meet the growing need for scalable, impactful customer education without overcomplicating the process.

AI is changing what’s possible in learning design, making education more adaptive, personal, and effective. Platforms like Disco and WorkRamp demonstrate how AI can enhance learning experiences, but where Disco truly excels is in combining the intelligence of AI with the depth of community engagement. At Disco, we believe that learning is most transformative when it’s collaborative and continuously evolving.

If you’re ready to see how Disco transforms learning, start your free trial to explore its AI-powered curriculum builder. Or, book a demo now to learn how your organization can create learning programs that inspire and deliver results.