Kids & Co

Kids & Co

How Kids & Company Reimagined Training for 3,000+ Employees with Disco

How Kids & Company Reimagined Training for 3,000+ Employees with Disco

85%
Course Completion Rate
90+
Hours Saved Annually
81%
Increase in Employee Engagement
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Disco’s Customer Stories highlights the impact our customers are making through AI-Powered Learning.

Impact at a Glance

“Switching to Disco was one of the smartest operational decisions we’ve made. We streamlined multiple tools and delivered a modern, AI-powered learning experience to 3,000+ staff—without increasing headcount. It’s transformed how we train, engage, and scale. Our employees love how easy it is to use—especially on mobile.” — Victoria Sopik, CEO, Kids & Company
  • 85% course completion rate (~25% increase)
  • 90+ hours saved annually with AI-generated quizzes
  • Operational efficiencies through tool consolidation
  • 81% increase in engagement across announcements, forums, and events

The Challenge: Empowering a Frontline Workforce with Scalable Learning

Kids & Company is one of North America’s leading childcare providers, with 180+ centers and a deeply values-driven culture. Their goal: deliver reliable, flexible, high-quality care—and ensure staff are empowered to do the same through learning.

They needed a platform that would enable scale, simplify operations, and support on-the-go educators with a mobile-first experience:

  • Unified mobile access for staff without desktops
  • Flexible course structures for varied roles and regions
  • Integrated training, events, and announcements
  • Automation to speed up quiz creation and reduce manual admin
“Our Kids & Co Core Values are kind, innovative, diverse, courageous, and optimistic. We needed a platform that reflects that—and works for how we actually operate.” — Tara James, VP of HR

Operational Efficiencies Through Tool Consolidation

By unifying their training, events, announcements, and content hosting into one platform, Kids & Company simplified operations and reduced overhead.

Highlights:

  • Fewer tools to manage across functions
  • Reduced manual workflows and admin time
  • Simplified platform experience across multiple systems
“Disco’s customer support, product innovation, and continuous improvement were standout differentiators during the rollout—and continue to be.” — Tara James, VP of HR

85% Completion with Mobile-First Learning

Disco transformed how frontline staff engage with learning—making it accessible, relevant, and easy to complete anytime, anywhere.

“Our staff don’t have computers in classrooms... doing it on the go (on mobile) was a game changer.” — Tara James, VP of HR

90+ Hours Reclaimed with AI-Generated Quizzes

Manual quiz creation used to take hours every week. With Disco’s AI-powered quiz generator, Kids & Company saved nearly two full work weeks—freeing up time to focus on building better training, faster.

“The AI quizzes are a game changer. I’d still be building them if we didn’t have Disco.” — Melody Klassen, Training & Development Manager

Personalized Learning. Streamlined Experience.

Disco helped Kids & Company personalize training across every role and region while bringing all engagement touchpoints into one unified platform:

  • Role-based learning paths by age group, job type, and province or state
  • Announcements, events, and policies all in one place
  • Custom forums and director channels by location and job title
  • Built-in reminders and polls to keep teams engaged
“I get a lot of direct messages… staff say, ‘I really loved this course’ or ‘this learning pathway really helped me.’ That never happened before.” — Melody Klassen, Training & Development Manager

Seamless Deployment Across 180+ Centers

Disco was rolled out across 180+ childcare centers, reaching 3,000+ employees in Canada and the U.S. within months.

“This has been one of the smoothest transitions we’ve ever had. Everyone who logs into Disco is happy with what they see.” — Tara James, VP of HR

A True Partner, Not Just a Platform

Disco's enterprise partnership approach—featuring both responsive support teams and dedicated Customer Success Managers who integrate with client operations—alongside product innovation and continuous improvement were standout differentiators during the rollout—and continue to be.

“A lot of times you integrate systems and then you’re forgotten—but with Disco, we haven’t been. That’s been fantastic.” — Tara James, VP of HR

Looking Ahead

Kids & Company is just getting started. With Disco, they’re not just improving how employees train today—they’re building a scalable, AI-powered learning ecosystem to grow with their values, their people, and their mission.

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