Customer Academy Platform Hub

Customer academies help organizations onboard users faster, drive adoption, and turn customers into long-term advocates. The right platform makes it easier to deliver structured learning, foster community, and scale education without adding operational burden. This hub brings together our best resources to help you build a customer academy that delivers real business impact.

Explore the guides ->
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Who this hub is for

This hub is designed for teams building or scaling customer education programs, including:

Customer education and enablement teams

Product marketing and customer success leaders

SaaS and technology companies onboarding users

Professional services and implementation teams

Organizations launching branded customer academies

Start here: foundations of customer academies

If you are new to customer education or formalizing an academy, start with these resources to understand the strategy, structure, and value of customer academies.

Design and launch your customer academy

A successful customer academy requires clear structure, thoughtful pacing, and strong onboarding. These guides help you design programs customers actually complete.

Drive engagement with community and social learning

Customer academies are more effective when learning is social. These resources show how to combine structured education with community and peer interaction.

Measure impact and scale customer education

High-performing cohort programs rely on clear metrics, thoughtful assessment, and accessible design. These guides help you measure outcomes and support every learner in the cohort.

See how Disco powers social and cohort-based learning

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