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6 Community Members Examples: Introducing The Member Growth Journey

December 30, 2023
If you’re curious about the major community members examples, you’re in the right place. We will reveal the member growth journey which incorporates the member examples.

What you'll learn in this article:

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If you’re curious about the major community members examples, you’re in the right place.

We will reveal the member growth journey which incorporates the member examples. Apart from this, we are giving away tips and strategies on how to cultivate your community members as a bonus part! Let's get started.

What we will discover together:

  • Exploring the concept of community member growth journey, introducing six major types of community members: Newbies, Observers, Mavens, Explorers, Contributors, and Champions, and providing tips on how to engage each type effectively.
  • Emphasizes the importance of cultivating community members, by maintaining regular communication, recognizing and rewarding member contributions, providing learning opportunities, and creating a safe and inclusive environment.
  • Highlighting Disco, a cutting-edge platform for community management and engagement, features like customized onboarding, personalizing member experiences, Slack Integration, and optimized community management tools.

Who Makes Up A Community? Members, Managers, and Leaders

A community is made up of individuals who share the same interests, values, and aspirations, forming a web of complex and interdependent relationships over time. Community members care deeply about one another and work closely together towards a common purpose.

community members examples having fun

Members play a pivotal role in shaping the dynamics of the community. They are the lifeblood of any community, bringing in diverse perspectives, fresh ideas, and unique skills. Their roles and responsibilities can vary significantly, but they generally include active participation, contributing to discussions, respecting and promoting community values, and supporting other members.

They are often the ones who initiate and drive various community activities, projects, and events. They also have a responsibility to respect the community's rules and norms, to contribute positively to discussions and activities, and to support and assist other members.

Furthermore, community members are often expected to contribute to the community's growth by inviting new members, sharing community content, and promoting the community outside of its boundaries.

On the other hand, community managers and leaders have a broader set of responsibilities. They are primarily responsible for guiding the community's direction, maintaining a positive and inclusive community culture, and managing conflicts and issues that may arise.

Community manager leads the discussion

A community manager often serves as the primary point of contact for community members and is responsible for ensuring that the community remains a safe, respectful, and productive environment. They also play a key role in onboarding new members, facilitating discussions, and organizing community events.

Furthermore, they are often tasked with strategic planning for the community, including setting goals, developing policies, and measuring community performance. In essence, while community members are the heart of the community, community managers and leaders are its guiding hands, ensuring that the community thrives and grows in a positive and productive direction.

Online Communities Examples & Types

Online communities come in many forms, each serving unique purposes and bringing people together around shared interests, experiences, or goals. Here are some examples:

Religious Communities: A religious community provides a platform for individuals who share the same religious beliefs to connect, share experiences, and offer support to each other. They can be a source of spiritual guidance and a place for religious discussions.

Neighborhood Associations: The associations foster local engagement and community spirit. They provide a platform for neighbors to communicate, collaborate on local initiatives, and address community issues collectively.

Local Communities: These online communities bring together people from specific geographical areas or communities. They serve as a hub to access resources on local affairs such as news, events, and discussions, fostering a sense of community spirit and local identity.

Support Communities: These communities offer a safe space for individuals facing similar challenges or experiences to share their stories, offer advice, and provide emotional support. This can include communities for mental health, chronic illnesses, parenting, and more.

Brand Communities: These communities are created by brands to engage with their customers, gather feedback, provide customer support, and foster a sense of loyalty and belonging among their customer base.

Business Communities: A business community is a hub for entrepreneurs, business leaders, and professionals to connect, share insights, and collaborate on business-related initiatives. It offers a platform for networking, learning, and fostering partnerships, thus facilitating business growth and innovation.

For a more detailed exploration of online community examples, check out this complete compilation: 10 Online Communities Examples: A Complete Compilation

Introducing Member Growth Journey: 6 Community Members Examples

The Member Growth Journey is an integral part of community development's organic growth, providing a roadmap for how members transition from newcomers to active and engaged contributors. This journey is often divided into several stages, each with its distinct characteristics and requirements. Let's explore how this journey correlates with the examples of community members.

Stage #1: Newbies

These individuals are the latest additions to the community. They come with a breath of fresh air, introducing new ideas, perspectives, and a vibrant burst of energy.

At this initial stage of the Member Growth Journey, these new members may still be figuring out their engagement style and the level of participation that suits them best. It's a time of exploration and discovery for them as they navigate their place within the community.

Onboarding these new members and helping them feel valued and included is crucial. This can be achieved through personalized welcome messages, group activities, mentorship, and providing resources to help them get started. But beyond that, it's also important to give them the space to find their footing.

Tips to engage:
  • Encourage them to share their ideas and perspectives in discussions. This not only makes them feel valued but also enriches the community with fresh insights.
  • Organize 'meet and greet' sessions or ice-breaker activities. This helps new members to get to know the existing members better and feel more comfortable in the community.
  • Assign a mentor or buddy from the existing members. This provides the new members with a go-to person for any queries or guidance, making their transition smoother.
  • Regularly check in with them to ensure they are finding the community helpful and engaging. This shows that you value their presence and are keen to enhance their experience.
  • Provide clear guidelines on community norms and expectations. This helps new members understand the culture of the community and how they can contribute positively.

Every long-term, engaged community member was once a newbie. With the right approach, these new members can quickly become valuable contributors to the community.

Stage #2: Observers

Observers are those members who consume content and observe discussions without actively participating. They may not be the most vocal or visible members of the community, but they often make up a significant portion of the community.

Despite their passive participation, observers can still gain considerable value from their membership, absorbing knowledge, insights, and the community's culture.

Tips to Engage:

Engaging these observers is an essential part of community growth. Here are some tips on how to engage this type of member:

  • Encourage them to participate in discussions by asking open-ended questions. This can stimulate their thinking and might prompt them to share their thoughts.
  • Highlight the benefits of active participation. This could be in the form of gaining new skills, networking with other members, or contributing to the community's growth.
  • Provide a safe and inclusive environment. Observers may be hesitant to participate due to fear of judgment or criticism. Ensure that your community promotes respect and acceptance.
  • Recognize and appreciate even the smallest contributions. This can motivate observers to become more involved.
  • Offer various ways to participate. Not everyone is comfortable in large group discussions. Providing different avenues for participation, such as small group activities or one-on-one interactions, can help engage observers.

Observers can transition into active participants with the right encouragement and support. Their journey just takes a little longer, but their silent contribution to the thriving community's vibrancy should not be underestimated.

Stage #3: Mavens

Mavens are the knowledge seekers of the community. They may not be the loudest voices in the forum discussions or the most active participants in community events, but they are deeply engaged in their learning journey.

Consuming resources avidly, they make significant strides in their personal and professional development. Their dedication to learning and growth is a testament to the value of the community's content.

Tips to Engage:

Engaging mavens requires a different approach, one that caters to their thirst for knowledge and growth. Here are some tips on how to engage this type of member:

  • Regularly update and enrich the learning content. Mavens appreciate fresh and relevant resources that can aid their learning journey.
  • Encourage them to share their learning progress and achievements. This not only validates their efforts but also inspires other members.
  • Provide opportunities for deeper learning, such as advanced online courses, webinars, or masterclasses.
  • Recognize and appreciate their dedication to learning. This can be done through learner spotlight features, badges, or certificates.
  • Facilitate connections with experts or mentors in the community. This allows them to deepen their understanding and get answers to their queries.

Mavens are the silent achievers of your community. Their growth and success are a testament to the value your community provides, and their journey can inspire others to engage more deeply with the community's resources.

Stage #4: Explorers

Explorers are the occasional visitors to the community. They drop in from time to time, consume content, or participate in discussions. Their engagement may not be consistent, but they bring a unique dynamic to the community by contributing sporadically. These members add to the community activity, bringing their unique perspectives and ideas during their occasional visits.

Tips to Engage:

Engaging explorers requires a flexible approach, considering their intermittent participation. Here are some tips on how to engage this type of member:

  • Send them regular updates or newsletters to keep them informed about the latest discussions, resources, or events in the community. This can spark their interest and prompt them to visit the community more frequently.
  • Appreciate their contributions, no matter how infrequent. This can motivate them to engage more actively in the community.
  • Provide a safe and inclusive environment. Explorers may feel hesitant to participate regularly due to fear of judgment or criticism. Ensure that your community promotes respect and acceptance.
  • Offer flexible participation options. Not everyone can commit to regular engagement. Offering flexible options such as on-demand resources, asynchronous discussions, or flexible event timings can cater to the explorers.

Explorers may not be the most active members, but their occasional engagement adds a unique dynamic to the community. With the right approach, they can be encouraged to explore the community more frequently and contribute more actively.

Stage #5: Contributors

Contributors are active participants in the community who are consistently involved in discussions and other activities. They might not be as visible or influential as the champions, but they are the ones who keep the community active and lively with their regular posts and helpful interactions with other members.

While they may not be creating new content or leading initiatives, their consistent participation and willingness to help others make them an integral part of the community. They are the ones who keep the conversation going, respond to queries, and share their knowledge and experiences.

Tips to Engage:

Engaging contributors requires acknowledging their active participation and fostering their potential to take up more significant roles. Here are some tips on how to engage this type of member:

  • Recognize and appreciate their consistent participation. This can motivate them to continue their active involvement and may encourage them to take on more significant roles. You can create a leaderboard or feature them in your blogs, websites, podcasts, and social platforms.
  • Provide opportunities for them to lead small initiatives or discussions. This can help them develop leadership skills and contribute more significantly to the community.
  • Offer learning resources to help them enhance their skills. This can empower them to contribute more effectively and potentially create new content for the community.
  • Give them incentives, rewards, and benefits to keep their high motivation.

Contributors are the backbone of a thriving community. Their active participation keeps the community vibrant and engaging. With the right encouragement and support, they can grow into more prominent roles and contribute more significantly to the community's growth.

Stage #6: Champions

Champions are the most active, engaged, and committed members of your community. They are the ones who not only participate regularly in discussions but also take the initiative to create content, mentor others, and often take on leadership roles. Their passion for the community is infectious, and their efforts significantly contribute to the community's vibrancy and growth.

Tips to Engage:

Engaging champions requires acknowledging their immense contributions and fostering their potential to lead. Here are some tips on how to engage this type of member:

  • Recognize and appreciate their efforts. This can motivate them to continue their active involvement and may encourage them to take on more significant roles. You can feature them in your blogs, websites, podcasts, and social platforms.
  • Provide opportunities for them to lead initiatives or discussions. This can help them develop leadership skills and contribute more significantly to the community.
  • Offer advanced learning resources to help them enhance their skills. This can empower them to contribute more effectively and potentially create new content for the community.
  • Give them incentives, rewards, and benefits to keep their high motivation. This can be in the form of exclusive access to resources, recognition in community events, or opportunities to connect with industry experts.

Champions are the pillars of a healthy community. Their active participation and leadership keep the community vibrant and engaging. With the right encouragement and support, they can lead the community towards greater growth and success.

Download Free Playbook: Dive Deeper into Community Growth and Management

If you're intrigued by the insights shared so far and eager to delve deeper into the world of community growth and management, we've got just the resource for you. We invite you to download the comprehensive Learning Community Playbook.

This playbook is packed with in-depth content on the Member Growth Journey and other essential frameworks, models, and approaches for community success. You'll gain access to valuable resources like the Community Blueprint of Success, the Learning Community Flywheel, the Member Discovery Process, and much more.

Tactics to Cultivate Community Members

Community leaders networking at an event

Cultivating community members is a crucial responsibility for community managers. It is through this process that members become more engaged, involved, and committed to the community. Cultivation helps to foster a sense of belonging, encourages active participation, and promotes a strong community culture.

It's all about nurturing relationships, recognizing member contributions, and encouraging continued growth and engagement. Here are some general tactics that community managers should include to create a vibrant community:

Regular Communication: Keep members informed about community updates, upcoming events, and relevant news. This not only keeps members engaged but also makes them feel valued and included.

Recognition, Rewards, and Appreciation: Recognize member contributions, whether it's participating in discussions, volunteering for tasks, or helping other members. Recognition can be a powerful motivator for continued engagement.

Opportunities for Involvement: Encourage members to take on member roles or tasks within the community. This can range from moderating a discussion thread to organizing a community event. Involvement gives members a sense of ownership and commitment to the community.

Creating a Safe and Inclusive Environment: Ensure that the community is a safe space for all members, where everyone feels comfortable sharing their thoughts and experiences. An inclusive community is a thriving community.

Providing Learning Opportunities: Offer resources, webinars, or workshops that can help members learn new skills or deepen their knowledge about relevant topics. Learning opportunities can increase member engagement and satisfaction.

Sharing Success Stories: Sharing success stories can also demonstrate recognition and appreciation for influential voices in a successful online community. By acknowledging their expertise, giving proper credit, and expressing gratitude while providing feedback, the support community can foster a sense of belonging and appreciation among its members.

Remember, cultivating community members is not a one-time task but an ongoing process. It requires patience, consistency, and a genuine interest in the well-being and success of the community members. Start achieving success by crafting your Community Engagement OKRs with your team!

Bonus Part: Modern Features That Improve Member Management & Engagement

In our increasingly digital world, the effective management of community members hinges on the right platforms. Disco is a cutting-edge platform transforming the landscape of online learning and community management and engagement. It provides an array of innovative features that streamline operations, enhance member engagement, and accelerate revenue growth.

Customized Onboarding

Onboarding is a crucial process in community management, acting as the first point of contact between the community and the new members. It sets the tone for the experiences to follow and plays a pivotal role in shaping the member's perception of the community.

A customized onboarding process, tailored to cater to the individual needs and interests of each member, can make them feel valued and understood right from the start. It can help in creating a strong first impression, fostering a sense of belonging, and encouraging active participation.

Here's how to implement it:

Disco's custom onboarding feature offers a unique advantage in this aspect. It allows community managers to craft personalized welcome messages that resonate with new members, making them feel truly welcomed.

It also provides a platform to share community guidelines and expectations upfront, ensuring that new members are well-informed about the community's norms and values.

Additionally, Disco's onboarding feature enables the assessment of new members by asking relevant questions. This helps in understanding the member's interests, expectations, and potential contributions, thereby enabling the community to cater to their needs more effectively.

Personalizing Member Experiences

One standout feature of Disco is its capability to tailor experiences to individual community members. Its AI-powered features enable the platform to tailor interactions based on individual requirements. This ensures that as the community expands, members continue to feel their interactions are personalized and relevant to their needs.

A great example is Disco’s AI Co-Pilot feature which crafts personalized responses by analyzing members’ past chats. This enhances the level of personalization in member experiences, making each interaction feel tailored and unique.

By offering personalized experiences, Disco not only enhances member engagement but also fosters a sense of belonging among community members.

Slack Integration: Streamlining Communication

Effective communication is the cornerstone of online spaces. Disco provides a plethora of features that enhance and streamline communication within a community. These include:

  • Channels and forums for organized discussions
  • A mobile app for on-the-go access
  • Member Directory for easy member lookup
  • Direct messaging for private conversations

Moreover, Disco's seamless integration with essential third-party tools such as Stripe, Zapier, and Zoom amplifies its communication capabilities by connecting to frequently used platforms.

One standout feature is Disco's Slack Integration. This integration form communities to connect their Disco community with their Slack workspace, enabling them to manage their community directly from Slack. This not only saves significant time but also enhances the efficiency of communication within the community.

Disco provides various methods to optimize communication in online communities, including:

  • Utilizing direct chats, group chats, and threads for focused communication
  • Categorizing discussion topics into distinct channels
  • Automating member onboarding and communication processes
  • Leveraging AI Co-Pilot features to enhance engagement within the community

These features collectively enhance the communication experience, fostering a sense of unity and collaboration within the online community.

Optimizing Community Management

Efficient community management tools streamline the process of managing members, and assigning roles, and permissions, which ensures a smooth flow of operations and maintains order within the community.

These tools also allow for batch operations, enabling community managers to handle multiple members simultaneously, a feature that proves to be a significant time-saver, especially when dealing with a large member base.

By automating repeatable tasks, community managers can focus more on fostering engagement and growth within the community. In essence, optimizing community management is a key step toward building a strong, thriving, and efficient community. Here comes the potent member management feature from Disco!

Disco's platform offers efficient tools for organizing your team and learners by designating roles and permissions. This feature not only ensures smooth operations but also helps maintain order within the community. Custom profile fields provided by Disco allow for the collection and management of relevant member information, aiding in member segmentation for targeted content delivery and communication.

Additionally, Disco's member directory tool facilitates easy member lookup, enhancing community connectivity. The platform also supports batch operations, enabling simultaneous management of multiple members, a crucial feature for large member bases.

In essence, Disco's comprehensive platform simplifies operations, enhances member engagement, and fosters a strong and thriving community.

🚀 Curious about scaling your learning business with AI?

Discover 6 game-changing strategies from Section CEO Greg Shove.

🚀 Curious about scaling your learning business with AI?

Discover 6 game-changing strategies from Section CEO Greg Shove.

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Start Your Community Growth Journey With Disco!

In summary, Disco is truly one of the greatest online community platforms on the web today. Aside from being the most trusted software by the world's top communities, Disco is true to its promise to only provide the best experience to your business and community members.

Don't miss this offer by Disco--sign up today and get a 14-day free trial. If you are not prepared to sign up yet, then take our interactive product tour, all free!

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The Learning Community Playbook by Disco

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The Learning Community Playbook delivers actionable insights, innovative frameworks, and valuable strategies to spark engagement, nurture growth, and foster deeper connections. Access this resource and start building a vibrant learning ecosystem today!

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