Introducing Engagement Reports and Scores

Launched on
January 23, 2024

Step into the future of community analytics with our latest feature, Engagement Reports and Scores. This innovative tool is made to enhance your understanding of member engagement within your community. By tracking activities like messages, reactions, and channel messages, and identifying top active users, these reports provide essential insights. Embrace the power of Engagement Reports and Scores to elevate your understanding of community engagement and foster a more active learning experience for your members.

With Engagement Reports and Scores, you can:

  • Gain an in-depth view of member engagement by exploring reports that spotlight key activities, like reactions, channel messages and DMs, and pinpoint the most active users.
  • Customize the significance of different actions to align with your community’s specific needs and tailor how engagement scores are calculated to accurately reflect member engagement.
  • Access these insights by navigating to Insights > Engagement Report in our platform, where detailed data is ready to enhance your community engagement strategies.

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