• Tell the story of Disco, our creators, and the future of virtual live learning in clear, compelling, and engaging ways that earn attention and trust
• Bring the Disco brand to life through storytelling on paid, earned, and owned channels
• Bring clear, concise, and engaging language to our channels, and to our key creator accounts
• Write (a LOT)! This includes sales copy, landing pages, lead magnets, SEO articles, email marketing, social content, digital ad copy, creator stories, and more!
• Work closely with Disco team leads, marketing strategists, and designers to hone a consistent brand voice across a variety of channels

• Perform end to end engineering of Disco's core product from design, develop, test, release, deploy, upgrade and production
• Perform code reviews for your peers
• When required, participate in production support, including deployment, training and setting up and incident response
• Contribute to automation tools to aid development, testing and delivery of customer and product requirements
• Take individual responsibilities to drive timely execution of projects and sprints, including estimates, status update and reviews
• Uphold the quality of the product or features, including unit test, functional test, integration, performance, security and scalability
• Understand and contribute to company best practices for code quality and velocity
• Participate in architecture design and decisions, communicate significance/impact of a solution with the rest of the team
• Produce documentation on code, system design, architecture and solutions

• Perform end to end engineering of Disco's core product from design, develop, test, release, deploy, upgrade and production
• Perform code reviews for your peers
• When required, participate in production support, including deployment, training and setting up and incident response
• Contribute to automation tools to aid development, testing and delivery of customer and product requirements
• Take individual responsibilities to drive timely execution of projects and sprints, including estimates, status update and reviews
• Uphold the quality of the product or features, including unit test, functional test, integration, performance, security and scalability
• Understand and contribute to company best practices for code quality and velocity
• Participate in architecture design and decisions, communicate significance/impact of a solution with the rest of the team
• Produce documentation on code, system design, architecture and solutions

• Execute a full-lifecycle design process, which includes research, project shaping, idea refinement, building and learning.
• Conceptualize and create impactful, well-thought-out design solutions under tight deadlines that deliver authentic value to creators, learners and the business.
• Align quantitative and qualitative insights to drive business outcomes.
• Present designs to the product team and other stakeholders to incorporate feedback into polished final deliverables that effectively test hypotheses and meet project goals.
• Work with and contribute to a rapidly growing design system.
• Build a human-centric design culture at Disco that is conscious of our impact and intentional in our designs for a net positive impact in the world.

• Process and segment inbound leads from Disco marketing efforts.
• Onboard new customers into the Disco platform. 5+ Zoom onboarding calls per day.
• Assist as a facilitator in LIVE onboarding courses with groups of customers.
• Train customers in how to build, run and scale a cohort based course at each stage.

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• Embody and help develop the Disco brand, tone and voice through customer comms, copywriting and community building.
• Own and execute our awesome strategy for building community including launching our very own blog, newsletter, podcast, livestream and virtual course.
• Engage with creators online (via social media channels and email) and collect feedback from the creator community (via email, polls, DMs, etc.).
• Experiment with different acquisition channels using our next level content and community building activities to onboard the right set of customers to sign up for our waitlist.
• Experiment and build onboarding flows to improve conversion rates.
• Help us build and manage our customer council and treat them like the rockstars they are so they can build our product with us to make their lives better.
• Meticulously track all activities, results and experiments so we can learn and iterate off data.
• Analyze data, insights and reports to develop plans to grow priority categories, communities and audiences, ensure creator engagement, retention and satisfaction.
• Be the first touch point with potential customers and introduce them to the Disco brand, most often through calling, texts, and email.
• Inform and influence our overall growth strategy.
• Identify and report issues with the customer experience and value prop and turn these problems into opportunities for growth.

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• Continuously iterate and improve our Disco Brand Playbook.
• Conceptualize and create impactful, well-thought-out design solutions under tight deadlines that align with the Disco brand.
• Prepare and present rough ideas to stakeholders to solicit direction and feedback.
• Take and incorporate constructive feedback from stakeholders into polished final deliverables that effectively meet project goals.
• Complete day-to-day designs requests to support marketing programs including illustrations, email and social graphics, website updates and logos.
• Work with Disco Studios creators to craft new brand identities and course landing pages that connect and convert.